Wednesday, November 25, 2020
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Some PS5 games get stuck during download requiring a factory reset


Facepalm: I’ve a coverage on the subject of electronics: By no means be the primary to personal. It appears there are all the time a few bugs that want ironing out after a few million folks have examined the system. Sony is in a horrible pickle with a extreme launch day bug that has customers factory resetting their consoles and wiping their drives.

Lower than a day after launch, PlayStation 5 house owners are already reporting a console-breaking bug. Glitches and quirks are usually not unusual issues for early adopters, however this one is extremely annoying and troublesome as a result of a factory reset appears to be the one repair for it.

The issue happens when a person tries to download sure games or apps. As an alternative of beginning the download as regular, the PS5 will do one in all two issues. Both it’s going to current a “Queued for download” message with out beginning the download course of, or it’s going to present an error message.

In each situations, it’s going to immediate the person to examine the Downloads queue, however nothing will likely be there. For the reason that download menu is the place you go to cancel a download, the bug basically places the sport in a state of limbo. Customers can not choose it to be downloaded as a result of the PS5 thinks it is already within the queue, they usually can not cancel the download as a result of it doesn’t seem within the queue.

@AskPlayStation Spider-Man miles morales is stuck on queued to download on my ps5 digital and I don’t know the way to repair it, I’ve tried restarting my ps5 digital however it didn’t work.

— David (@davidalllensod1) November 13, 2020

@AskPlayStation I’ve downloaded one recreation efficiently to date on ps5 and it downloaded high quality, now when I’m making an attempt to download one other recreation it’s stuck on calculating time remaining, what ought to I do ?

— child typical (@RealKidtypical) November 13, 2020

One other bizarre quirk concerning the bug is that the sport or app in query turns into each bought and unpurchased concurrently. Trying into the PS5 library will present the sport as owned, however within the PlayStation Retailer, it is listed as unowned.

IGN notes that a giant variety of experiences, together with a few of its workers, have found the bug when making an attempt to download the PS5 model of Name of Obligation: Black Ops Chilly Struggle (PS4 model downloads high quality). Different software program customers have reported the bug exhibiting up for Demon’s Souls, Spider-Man: Remastered, Sackboy: A Huge Journey, and the Disney+ app.

As for CoD, Activision help suggests performing a factory reset on the console, and this appears to work. So it could work on different titles as effectively. The one caveat (and it’s a main one) is that a factory reset wipes all settings and any games saved on the drive. Clearly, it isn’t an excellent answer by any stretch of the creativeness. Nevertheless, for now, it’s the solely recognized workaround.

Sony has not responded to requests for remark.

Picture credit score: Aldeca Productions